Privacy statement of ONE HUNDRED restrooms

This privacy statement was most recently revised on the 4th of februari 2025.

Who we are

Our website address is: https://onehundredrestrooms.com.
Your privacy and the protection of your personal data is of great importance to ONE HUNDRED restrooms. When processing your personal data, we work in accordance with the requirements for the processing of personal data laid down in the General Data Protection Regulation. This means we:

• Clearly specify our purposes before we process your personal data, as set out in this privacy statement.
• Store as little personal data as possible and only the data necessary for our purposes.
• Ask for explicit consent for the processing of your personal data, should consent be required.
• Take appropriate security measures to protect your personal data. We also impose these obligations on parties who process personal data on our behalf.
• Respect your rights, such as the right of access, rectification or erasure of your personal data processed by us.

For what purposes do we use your personal data?

By visiting our website (www.onehundredrestrooms.com) or using our services, we obtain various personal data from you. Below, for each purpose it is indicated what information we obtain from you, for what purpose we process this information and how long it will be stored. If you have any questions or want to know exactly what information we store of you, please contact us. Our contact details are mentioned at the bottom of this privacy statement.

 

Providing our services

ONE HUNDRED restrooms is a full-service solution for public transport hubs, highway service stations, retail areas and QSR. We offer several solutions from full concept solutions to IoT solution packages. As an operational partner you can choose the solution or combination of solutions that fits your purpose best. Also, for retailers or food concepts that are located close to a ONE HUNDRED restrooms, it is possible to become a ticket partner and offer special discount to the toilet visitors.

For this purpose, we process the following personal data:
• Name contact person
• Company name
• Company address if applicable
• (Business) telephone number
• (Business) email address
• Payment details
• Invoice details
• Visitor data (such as footfall or other metrics relevant to restroom use)
• DWG drawings or other technical files related to the restroom set-up and design
• Any additional information needed for project management or implementation purposes with the partnership.

We need this information because of our agreement with you and to maintain the relationships resulting from this agreement or based on our legitimate interest. We store this information for the duration of the agreement. Certain information will be retained for a longer period if we are obliged to do so (for example because of the legal tax retention period of seven years).

 

What personal data we collect by visiting our website and why we collect it

Contact and complaint handling
We offer various ways to contact us. You can contact us by telephone, but also by email, via WhatsApp or our contact form.

For this purpose, we process the following personal data:
• Name
• Company name
• Contact details (email address and telephone number)
• Any information you enter yourself as content of your message

We use this information to be able to handle your request to contact you properly and to perform the agreement with you to this end. We keep this information for long as necessary for this contact or up to 2 years after we last had contact with you, because we want to make sure we have handled your question or complaint properly.

Additional services
As a restroom visitor it is possible to use one or more of the offered services at our sites such as the vending machine, health check and smart urinal. Some services require the use of data, in that case it is always clearly requested from you, therefore you can always choose not to provide it. We do not store any data. For each of the services, a specific privacy statement provided by our partner applies.

 

Account and becoming a ONE HUNDRED dashboard partner

For operational partners we offer a realtime dashboard. You can manage this dashboard via your account. However, to be able to log in to your account, we will register you first. After the registration you will receive a link to activate your account with your email address and password (of your choice) to manage the ONE HUNDRED dashboard.

For this purpose, we process the following personal data:
• Name contact person
• Business information (email address and telephone number)
• Job position
• Address details
• Account details
• Transaction details
• Bank account
We need this information because of our agreement with you and to maintain the relationships resulting from this agreement. We store this information for the duration of the agreement. Certain types of personal data will be retained for a longer period with regards to the legal tax retention period of 7 years.

 

Surveys and sending our report

ONE HUNDRED conducts surveys on a regular basis. In compliance with our privacy statement, if applicable and relevant to the partnership, we may share aggregated and anonymized results with you. We will inform you via email of all relevant insights gathered from the survey. In certain cases, we may request your participation in a survey as an operational partner. The feedback you provide helps us continually improve
our services.

We process your personal data based on legitimate interest, specifically our commercial interest in enhancing our services. This interest takes precedence over your privacy interest because you have full control over whether you wish to participate in the survey and what information you choose to provide. We respect your privacy by ensuring that participation is entirely voluntary and that you decide which personal data to share with us.

For this purpose, we process the following personal data:
• Email address
• Content of the survey
We store your personal data for a maximum of 5 years after you have completed the survey or requested the report, or until you have withdrawn your consent.

 

Participation in research via third parties

In some cases, your participation in a survey may be facilitated through an external research agency. In such cases, we ensure that the agency complies with the requirements of the General Data Protection Regulation (GDPR) and that your data is processed securely. We will always inform you if your data is collected or processed by third parties. Your participation remains voluntary, and you have control over the information you choose to provide.

 

Handling job applications

Have you responded to one of our vacancies or submitted an open application? If so, we will process your personal data in order to process your application and in preparation for the possible conclusion of an employment contract. You are required to apply via Nmbrs Hire. During the application process, you can review the Nmbrs Hire privacy statement.

For this purpose, we process the following personal data:
• Name
• Address details
• Contact details (email address and telephone number)
• Curriculum Vitae
• Motivation letter
• Salary indication
• References
• Any other information you enclose with your application

Your application details are stored for a maximum of 6 weeks after the position has been filled. We store this information so that we can contact you should the position become vacant again within the probationary period. If we are unable to offer you a position at this time, we may – with your consent – keep the application data for one more year. You can revoke your consent at any time by sending us an e-mail. We will store your application data in your personnel file should you decide to work for us. This file will not be retained longer than necessary, and the application data will be kept for a maximum of
2 years after entering into employment. A social media and internet check can be part of the application procedure. This is necessary to ensure that our image is maintained when hiring new staff. We do this on the basis of our legitimate interest. For this purpose, we search your name on Google and, if necessary, your profile(s) on social media. This of course, for as far as these profiles are public; we will not ask you to grant us access to a protected social media page or to make a connection with us. The results of this social media and internet check will be discussed with you. If you object to this, you can indicate this by e-mail at the time of your application

 

Camera surveillance

When you visit one of our locations, we record footage of you through our camera surveillance as we have a legitimate security interest in doing so. We only do this to ensure the safety of our visitors, our employees and to protect our property. We keep the camera images for a maximum of 1 week, unless there is a legitimate interest to keep them longer.

 

Providing data to third parties

ONE HUNDRED restrooms only shares your data with third parties when this is allowed by current legislation. It may happen that we provide your personal information to third parties, because:

• we have engaged them to process certain data;
• we have a legal basis to do so;
• we are legally obliged to do so (e.g. if the police demand this in case of a suspicion of a crime).

The parties that process personal data on our behalf or yours:
• IT suppliers and service providers
• Cookie service providers
• Payment service providers
• Marketing providers

Media on website
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

ONE HUNDRED restrooms may provide your personal data to parties located outside the European Economic Area (EEA) to provide those services. ONE HUNDRED restrooms will only do so if there is an appropriate level of protection for the processing of personal data. This privacy statement applies only to the services of ONE HUNDRED restrooms. We are not responsible for the privacy practices of other websites, which can be accessed through a link on our website.

Social media buttons
On our website we use social media buttons, which redirect you to the social media platforms. This gives you the option to follow us and share content within the network. The buttons are active because of bits of code that come from the social media networks. If you want to know what the social media platforms do with your personal data, please read the relevant privacy statement:

• Facebook
• Vimeo
• Instagram
• Pinterest
• YouTube
• LinkedIn
• WhatsApp

ReCAPTCHA
We use the reCAPTCHA service of Google Inc. (Google) to protect our website against spam and abuse. In order for Google reCAPTCHA to work, the IP address of a website visitor, mouse movements and possibly other data are collected. This information is sent to and processed by Google for this purpose. By analysing this information, Google can determine whether we are dealing with a real website visitor or a robot. For more information, please see Google’s privacy statement.

 

Security

Personal data security is of great importance to us. We therefore take appropriate technical and organizational security measures with regard to the processing of personal data to be carried out, against loss or against any form of unlawful processing (such as unauthorised access, corruption, alteration or disclosure of personal data). We constantly update security and pay close attention to what can go wrong. Visitor comments may be checked through an automated spam detection service.

 

Your rights

You can always contact us if you have any questions regarding our privacy statement. Besides that, you have to the following rights regarding your personal data:

• Right of access: you have the right to see what kind of personal data we process about you.
• Right of rectification: you have the right to rectify any personal data we process about you e.g., if they are incorrect or incomplete.
• Right to object: you have the right to object against the processing of your personal data by us, or against direct marketing.
• Right to be erasure: you can file a request with us to remove any personal data we process of you.
• Right to data portability: if it is technologically possible, you have the right to have the personal data we process about you transferred to a third party.
• Right to restriction of processing: in some cases, you can request that we restrict the processing of your personal data (temporarily or otherwise).

We may ask you for identification to fulfil your request. We require this information to ensure that the requested personal data belongs to the right person.

We will generally comply with your request within one month. However, this period may be extended by two months depending on the specific privacy rights or the complexity of the request. If we extend this period, we will inform you in good time. If you wish to exercise any of your rights, you can do so by sending an e-mail to info@onehundredrestrooms.com.

 

Modification of this privacy statement

We may change this privacy statement from time to time. Changes will be published on our website. It is therefore advised to consult this privacy statement on a regular basis, so you are aware of these changes.

 

Questions or filling a complaint

If you have any questions or wish to make a complaint about the use of your personal data, please send an e-mail to info@onehundredrestrooms.com. We will address each question and complaint internally and communicate this further with you. Should you feel we have not been able to help you properly with any questions about your privacy, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

 

Contact details

ONE HUNDRED restrooms
Nieuwendammerdijk 536A
1023 BX AMSTERDAM

email: info@onehundredrestrooms.com
Phone number: 0031625015557